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Knox Security Policy Restricts This Action

Many mobile users start noticing (normally, after an Os update) a security policy that restricts the apply of photographic camera messages while launching the camera. The issue is mainly reported on Samsung mobiles.

Security Policy Restricts Apply of Camera

The photographic camera may show the security policy pop up due to many factors but the following tin can be marked as the primary:

  • Corrupt Enshroud/Information of the Photographic camera or photographic camera-related Apps: If the cache or information of the camera app or apps related to the camera are corrupt, and so you may encounter the security policy pop-upward.
  • Disabled Telephone'due south Sensors: If the phone's sensors are disabled, then the phone might show the security policy warning as the camera is too a sensor.
  • Improper Configuration of the Camera or Telephone's Settings: If the camera's settings or phone's settings are misconfigured, and so it may cause the photographic camera issue at hand.
  • Interference from a 3rd Party App: If a iiird party app (like Microsoft Authenticator app) on the phone is interfering with the camera's operation, then the photographic camera may fail to launch with the security policy popular upward.

Restart the Telephone Without SIM and SD Card

The photographic camera issue could be a result of a temporary glitch of camera-related phone modules e.one thousand., a corrupt directory on the SD card where the camera is configured to relieve the images, and restarting the telephone without SIM/SD Card may solve the photographic camera problem.

  1. Power off the phone and remove the SIM/SD card from the telephone.
  2. At present put the phone on charging and let it fully charge.
  3. One time fully charged, ability on the phone (without SIM/SD card) and cheque if the camera is working fine.
  4. If not, check if powering off the phone, only re-inserting the SIM (not the SD card), and powering on the phone solves the problem.

Update the Bone of the Telephone to the Latest Build

Incompatibility between the outdated telephone's Os and other modules may cause the camera security effect at mitt. In this context, updating the phone'south OS to the latest build may solve the photographic camera issue.

  1. Launch the Telephone'southward Settings and open the System.
  2. Then open About Phone and select Software Update.
    Tap on Almost Phone in Settings
  3. Now tap on Cheque for Updates and if an update of the telephone'south Bone is available, download and install it.
    Check for Updates in the Android Settings
  4. And so restart your phone and upon restart, check if the telephone is articulate of the photographic camera'southward security policy problem.

Clear Cache and Information

The camera's security policy effect could be a result of the corrupt cache and data of the photographic camera app, phone app, or security device, and clearing the same may solve the problem.

Articulate the Cache and Data of the Photographic camera & Telephone App

  1. Launch the phone's Settings and open Applications, Apps, or Application Director.
    Open Apps in the Android Phone's Settings
  2. Now scroll downwardly and select the Camera app.
    Open Photographic camera in Android Apps
  3. Then tap on the Force Cease push button to force stop the Camera and afterward, confirm to finish the photographic camera app.
    Strength Stop the Camera App and Open its Storage Settings
  4. At present open Storage and tap on the camera's Clear Enshroud button.
  5. Then tap on the Clear Data button of the Camera app and afterward, confirm to clear the camera's app data.
    Articulate Enshroud and Data of the Camera App
  6. Then, relaunch the camera app and check if information technology is clear of the security policy error.
  7. If that did not work, articulate the cache/data of Camera and open Settings > Apps > Camera.
  8. Now disable the Camera and restart your phone.
    Disable Photographic camera in the Phone's Settings
  9. Upon restart, enable the Camera and check if the security policy consequence is resolved.
  10. If the event persists, check if clearing the cache and data of the Telephone app solves the problem.

Articulate the Cache and Data of the Device Security

  1. Open the telephone's Settings and tap on iii vertical ellipses (about the meridian right or lesser of the screen).
  2. At present select Testify System and scroll downward till the Device Security is establish.
    Show Arrangement in Apps Settings
  3. Then, open Device Security and open its Storage.
    Open Device Security in the Phone's Organization Apps
  4. At present tap on the Clear Cache button of the Device Security and then tap on Clear Data.
  5. Now ostend to clear the data of the Device Security and after, bank check if the camera is working fine.

Disable the Camera App in the Secure Wi-Fi Feature

Secure Wi-Fi lets you filter out the unsecured traffic on an unsecured network and if the Camera app or any of the camera-related apps (like Snapbridge) is configured to use the secure Wi-Fi characteristic, so the camera might neglect to launch with a security policy pop-upwardly. In this context, disabling the Camera app in the Secure Wi-Fi feature may solve the problem.

  1. Launch the telephone's Settings and open Connections.
  2. Now select the Wi-Fi connection and tap on Advanced.
    Open up WiFi Settings in the Connections Carte
  3. Now open Secure Wi-Fi and select Apps.
    Open Secure Wi-Fi in the Advanced Settings of Wi-Fi
  4. Then uncheck the Camera or Camera-related apps and so restart your phone.
    Open Apps in the Secure Wi-Fi Settings
  5. Upon restart, check if the Camera is clear of the security policy fault.

Enable or Disable the Phone's Sensors

The camera might evidence the security policy result if the telephone's sensors are not properly configured e.g. if the sensors are disabled in the phone'south developer options, and so the camera might non work equally the phone "thinks" the photographic camera equally a sensor.

  1. Swipe down (or upwards) on the phone's screen to open the Quick Settings menu and check if the Sensors Off option is shown.
  2. If so, bank check if disabling or enabling Sensors Off solves the Camera trouble. For some phone models, a user might have to rearrange the push order of the Quick Settings menu to enable viewing of  Sensors Off.
    Disable Sensors Off in the Phone'due south Quick Settings Card
  3. If the sensors option is not shown in the Quick Settings menu, enable the programmer options on the phone and launch the phone'due south Settings.
  4. Now select Developer Options and open Quick Settings Developer Tiles.
    Open Developer Options
  5. And then enable the Sensors Off option and restart your telephone.
    Enable Sensors Off in the Quick Settings Developer Tiles of Developer Options
  6. Upon restart, bank check if disabling or enabling Sensors Off (echo, steps 1 and 2) solves the problem.

Reset Camera Settings to Default

The security policy issue at manus could be a result of a misconfiguration of the photographic camera settings and resetting the aforementioned to the factory defaults may solve the problem.

  1. Launch the Camera application and open its Settings.
  2. Now, scroll downwardly to the bottom of the menu and tap on Reset Settings.
    Open up Reset Settings of Camera
  3. Then confirm to reset the camera settings and later, relaunch the photographic camera to bank check if the security policy trouble is solved.

This method may not be possible for users who even fail to launch the Camera application. In such a example, doing the same through the telephone's settings menu may solve the problem.

Reset the Phone's Settings to the Defaults

A mere misconfiguration of the phone's settings may lead to the issue of security policy restricting the utilise of the photographic camera. In such a case, resetting the telephone's settings to the defaults may solve the problem. Go on in heed y'all may lose many of the customizations made to the settings.

  1. Launch the phone'southward Settings and open Back-up & Reset.
  2. Now select Reset Settings and so confirm to Reset Settings.
    Reset All Phone'south Settings to Defaults
  3. Then tap on Reset to reset the phone'due south settings to the defaults and later, check if the camera's security policy issue is resolved.

Test the Phone's Camera in Prophylactic Mode

The restriction of the photographic camera past a security policy could be a result of a phone'southward customization (like a non-stock launcher) that is interfering with the phone'due south camera modules. In such a example, testing the telephone in safe fashion may solve the problem as it reset some of the phone's customization to the defaults.

  1. Press/concur the phone's power button and when the power menu appears, press/agree the power icon till the Rubber Mode pop-upwardly is shown.
  2. And then confirm to restart the telephone in the safe mode and once in the Safe Mode (you may notice Prophylactic Fashion written on a corner of the phone'due south screen), bank check if the camera is working fine.
    Reboot in Safe Style
  3. If then, reboot the phone into the normal way and check if its photographic camera issue is resolved.
  4. If non, swipe down (or upwardly) on the phone's screen and bank check if disabling or enabling the Sensors Off (as discussed before) option solves the problem.
  5. If non, then attempt to identify and uninstall the app causing the consequence (problematic apps are discussed subsequently in the commodity).

Uninstall the Alien threerd Party App

The camera might testify the restricted policy effect if a 3rd political party app is restricting a user'south access to the phone'southward photographic camera. In this scenario, you can gear up the security policy that restricts the use of a photographic camera past uninstalling the conflicting threerd party apps.

  1. Launch the phone'south Settings and open up Biometrics and Security.
    Open Other Security Settings in Biometrics & Security
  2. Then select Other Security Settings and open Device Admin Apps.
    Open Device Admin Apps in Phone's Security Settings
  3. Now check if any of these apps is causing the issue. The following are reported by users to cause the Photographic camera security upshot:
    Microsoft Authenticator app  Nikon Snapbridge app  Camera Guide
    Cheque the Device Admin Apps
  4. If any of these apps are nowadays on the telephone, check if unlinking or relinking the camera in the app's settings solves the problem.
  5. If non, check if clearing the cache and data of the problematic app (like Snapbridge) solves the problem.
  6. If the issue persists, check if uninstalling these apps (one past one till the conflicting one is found) solves the problem.
  7. If that did not fox, check if uninstalling the phone's apps in the reverse installation order (till the problematic one is found) solves the problem.

If the issue is nevertheless there, check if installing another camera app on the phone solves the problem.

Reset Telephone to Factory Defaults

If the above did not work, then a user may have been left with no other selection only to perform a manufactory reset of the phone.

  1. Firstly, create a backup of the phone's information and applications.
  2. Now, launch the phone'due south Settings and open Fill-in & Reset.
    Tap on Backup and Reset
  3. And then select Factory Data Reset and open on Reset Device.
    Open Mill Data Reset in the Phone'south Settings
  4. At present tap on the Erase Everything button and look till the reset process is consummate.
  5. Once done, hopefully, the phone is clear of the camera security policy upshot.
  6. If the result persists even later the manufacturing plant reset, create some other Gmail account on a PC (not on the phone) that is not linked to the current email ID.
  7. Again, perform a manufactory reset on the phone, and one time completed, while setting up the phone, use the newly created Gmail ID to check if the camera event is resolved. If so, then the previously used Gmail ID is linked to a business concern, corporate, or G-suite network that restricts the use of a camera onto the telephone.

If none of the above did the trick for yous, check if the phone is a corporate device. If then, then contact the It department of the corporate organisation to check if the issue can be resolved.

If the device is non a corporate device but was purchased equally a used device, then check if it has an application starting with MDM (mobile device management). If so, you may contact the reseller to remove the MDM application. Keep in mind many corporations use MDM applications to control the user'due south access to different device features. If an MDM application is present on the telephone and the reseller cannot be contacted, and so yous may root the device (at your own run a risk) and check if deleting the files in the \efs\security directory (y'all may use Root Explorer) solves the problem.

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Kevin is a dynamic and cocky-motivated information technology professional person, with a Thorough cognition of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous big-scale mission critical projects on time and nether budget.

Source: https://appuals.com/security-policy-restricts-use-of-camera/

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